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Returns and Exchanges

Returns, Cancels, Refunds

Please Read This Carefully, before returning your item

Restocking Fee

Sky Tactical can charge a restocking fee on its own discretion, based on, but not limited to the following principles:

Refunds timeline

Due to our inspection of all returned packages refunds can take from 5-15 business days. We will inform you and do our best to expedite your requests whenever possible.

  • 1)will cover the return shipping fee in the following instances
    • a) Defective item
    • b) In shipping damaged item
  • 2)will NOT send a prepaid shipping label for returns

Sky Tactical can charge the customer the cost of return shipping we have provided when we sent a prepaid shipping label, if we establish that the item is returned for a different reason that marked. (i.e. item is sent as defective, but in perfect working condition)

Exchanges

Due to the process involved in returning an item, Sky Tactical will only issue refunds unless made up before with us. This will allow our customers to not have to wait until we process a return. 

CANCELLATION REQUESTS

We do all we can to ship all orders in the shortest possible time. We are very proud to say, that most of our orders received every day before cutoff time ship out the same day from our warehouses. In order to achieve this efficiency and speed, we have automated our systems. We can NOT always honor cancellation requests, nor we take the cost for order redirection. We might, in our discretion charge $5 handling cost per cancellation requests. Ultimately, usually, we can catch orders and we won’t charge anything, but unfortunately, we cannot guarantee this outcome for all order cancellation requests.

Our Address:

Sky Tactical

1131 Bank St

Hillside, NJ 07205

Please have a copy of your invoice or email correspondence in the package please to ensure proper handling times.